We're a COVID Safe Practice

Your Safety

Your safety is always our number one priority and since the beginning of the pandemic we have implement several important changes to improve our patients safety.

These changes are listed below:

For Patients Safety

All patients are

• Screened by phone the day before attending
• Asked to come by themselves, unless they need a support person (eg if elderly or from a non-English-speaking background)
• No permitted any extra visitors are asked not to stay in the waiting room (there is a coffee shop nearby)
• Requested to complete forms online, so they don’t need to use paper or pens on-site
• Asked to scan or take pictures of their referral/ reports/ paperwork and send to the office by email
• Asked to make payments online to avoid using EFTPOS terminals
  

Attending our Rooms

• All visitors are required to use face masks during their visits
• All visitors are asked to use hand sanitiser at the reception desk
• We advise all patients in the waiting room to maintain social distancing, and chairs have been reduced and spaced out
• Custom built perspex screen for reception desk has been installed with a custom wrap-around Perspex screen to protect patients and staff
• We have removed magazines from the waiting room